MediSnap

Privacy Policy

At MediSnap, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our AI-powered diagnostic platform.

1. Information We Collect

MediSnap may collect the following types of information:

  • Uploaded medical images: Images you upload for AI analysis. These are processed securely and not shared with third parties. We recommend uploading only de-identified images (images without patient name, date of birth, address etc).
  • Device information: Such as browser type, device model, and operating system, used only for improving service performance.
  • Non-personal analytics data: Collected through cookies or analytics tools (e.g., page views, time spent) to improve user experience.

2. How We Use Your Information

We use your information only to:

  • Generate AI-based diagnostic insights.
  • Enhance and improve the MediSnap platform.
  • Provide technical support or respond to inquiries.

3. Data Retention

Uploaded images are temporarily processed and not permanently stored on our servers unless explicitly required for model improvement — in which case they are anonymized and cannot be linked to you personally.

4. Data Sharing

We do not sell, rent, or trade user data. Information may be shared only when required by law or to comply with legal obligations.

5. Cookies and Analytics

MediSnap may use cookies or third-party analytics tools (e.g., Google Analytics) to understand usage trends and improve the platform. You can disable cookies through your browser settings.

6. Data Security

We use industry-standard encryption and secure transmission protocols to protect your data. However, please note that no internet transmission is completely risk-free, and we cannot guarantee absolute security.

7. Children’s Privacy

MediSnap is intended for users aged 16 and above. We do not knowingly collect personal information from children. If you believe a child has submitted data, please contact us immediately at medisnap01@gmail.com.

8. Changes to This Policy

MediSnap reserves the right to update or revise this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date.

9. Contact Us

For any privacy-related questions or requests, please email us at: medisnap01@gmail.com